Get a dispute · Ownrecord docs

Returns one dispute of the brand: the disputed payment and customer, the processor's reference and reason, the amount and the dispute fee, the deadline to respond (evidenceDueBy), its status (needs_response, under_review, won, lost), the ledger postings (the chargeback, and its reversal when won), the wallets it froze, the unused credits it took back from the wallet, the evidence pack once built and submitted, the team's notes and assignee, and the timeline.

At a glance

REST: GET /api/v1/disputes/{id}
MCP tool: disputes_get
Operation ID: disputes.get
Scope: Brand
Permission: disputes:read
Risk tier: read
Dry run: Not supported
Idempotency: Not needed (read only)
Modes: Test and live
Authentication: API key with the disputes:read scope
Since: M8

Request

Path parameters

Field	Type	Description
`id`	`dp_…` ID

Query parameters

This operation takes no query parameters.

Response

200 OK with a JSON object:

Field	Type	Description
`id`	`dp_…` ID
`object`	`"dispute"`
`livemode`	boolean
`entityId`	`ent_…` ID
`brandId`	`brd_…` ID
`paymentId`	`pay_…` ID
`customerId`	`cus_…` ID
`processor`	one of `stripe`, `mollie`, `fake`
`processorConnectionId`	`pcon_…` ID
`processorRef`	string
`reason`	string or null
`processorStatus`	string or null
`status`	one of `needs_response`, `under_review`, `won`, `lost`
`inquiry`	boolean
`fundsWithdrawnAt`	date-time or null
`amount`	money
`fee`	money or null
`evidenceDueBy`	date-time or null
`openedAt`	date-time
`closedAt`	date-time or null
`ledgerTxnIds`	array of `txn_…` ID
`walletFreeze`	object or null
`walletReversal`	object or null
`evidence`	object or null
`notes`	string or null
`assignee`	object or null
`history`	array of object
`history[].at`	date-time
`history[].event`	one of 10 values, e.g. `opened`, `wallet_frozen`, `funds_withdrawn` (all in the OpenAPI document)
`history[].by`	string
`history[].note`	string or null
`createdAt`	date-time
`updatedAt`	date-time
`version`	integer (at least 1)

Examples

A new chargeback

HTTP

GET /api/v1/disputes/dp_01m4ttwd3veh9apbewxheq5xb1
Authorization: Bearer or_test_…

Response (200):

JSON

{
  "id": "dp_01m4ttwd3veh9apbewxheq5xb1",
  "object": "dispute",
  "livemode": true,
  "entityId": "ent_01m4ttwd3veh9apbewxheq5xh4",
  "brandId": "brd_01m4ttwd3veh9apbewxheq5xh5",
  "paymentId": "pay_01m4ttwd3veh9apbewxheq5xb2",
  "customerId": "cus_01m4ttwd3veh9apbewxheq5xb3",
  "processor": "stripe",
  "processorConnectionId": "pcon_01m4ttwd3veh9apbewxheq5xb4",
  "processorRef": "dp_1QOwnrecordTest01",
  "reason": "fraudulent",
  "processorStatus": "needs_response",
  "status": "needs_response",
  "inquiry": false,
  "fundsWithdrawnAt": "2026-10-18T08:00:00.000Z",
  "amount": {
    "amount": "12500000",
    "currency": "EUR"
  },
  "fee": {
    "amount": "15000000",
    "currency": "EUR"
  },
  "evidenceDueBy": "2026-10-25T23:59:59.000Z",
  "openedAt": "2026-10-18T08:00:00.000Z",
  "closedAt": null,
  "ledgerTxnIds": ["txn_01m4ttwd3veh9apbewxheq5xb6"],
  "walletFreeze": {
    "walletIds": ["wal_01m4ttwd3veh9apbewxheq5xb5"],
    "frozenAt": "2026-10-18T08:00:00.000Z",
    "unfrozenAt": null
  },
  "walletReversal": {
    "walletId": "wal_01m4ttwd3veh9apbewxheq5xb5",
    "credits": {
      "amount": "10000000",
      "currency": "EUR"
    },
    "restored": null
  },
  "evidence": null,
  "notes": null,
  "assignee": null,
  "history": [
    {
      "at": "2026-10-18T08:00:00.000Z",
      "event": "opened",
      "by": "system",
      "note": null
    },
    {
      "at": "2026-10-18T08:00:00.000Z",
      "event": "wallet_frozen",
      "by": "system",
      "note": "1 wallet"
    },
    {
      "at": "2026-10-18T08:00:00.000Z",
      "event": "funds_withdrawn",
      "by": "system",
      "note": null
    }
  ],
  "createdAt": "2026-10-18T08:00:00.000Z",
  "updatedAt": "2026-10-18T08:00:00.000Z",
  "version": 2
}

Errors

Code	HTTP status	When	What to do
`resource_not_found`	404	No dispute with this ID in this brand and mode.	Check the ID and that your credentials are scoped to the right organization, entity, brand and mode.
`permission_denied`	403	You can't see disputes of this brand.	Ask an organization owner or admin for a role or scope that allows this action.

It can also return these common errors: validation_failed, api_version_unsupported, authentication_required, api_key_invalid, scope_required, dry_run_not_supported, rate_limited, internal_error.

At a glance#

Request#

Path parameters#

Query parameters#

Response#

Examples#

A new chargeback#

Errors#