# Get the platform's operational health > The platform.system.get operation: GET /api/v1/platform/system in the REST API and the platform_system_get tool in the MCP server. The System page (spec §39.1) in one read, with a status per area (`ok`, `warning`, `critical`) and overall: - **Job queue** (§30.1): jobs by status, how many are due and how long the oldest has waited (`warning` at 5 minutes), running jobs whose lease lapsed, and dead jobs (dead letters) by type with the newest 25 (`critical` while any exist; retry them as `docs/runbooks/jobs.md` describes). - **Outbox:** undispatched rows and the oldest one's age (`warning` at 5 minutes). - **Webhooks:** deliveries over the last 24 hours by status, the failure rate in parts per million of finished deliveries (`warning` at 5 %), and the endpoints failing most. - **Processors** (§15): connections by status across organizations and every degraded or disconnected one (`warning`). Labels and statuses only: never a key. - **FX** (§8.3): the newest ECB publication day loaded (`stale` after 4 days, `missing` without any). Operational facts only: no job payloads, event bodies or customer data. ## At a glance - **REST:** `GET /api/v1/platform/system` - **MCP tool:** `platform_system_get` - **Operation ID:** `platform.system.get` - **Scope:** Platform - **Permission:** `platform:read` - **Risk tier:** `read` - **Dry run:** Not supported - **Idempotency:** Not needed (read only) - **Modes:** Test and live - **Authentication:** API key with the `platform:read` scope - **Since:** M12 ## Request ### Query parameters This operation takes no query parameters. ## Response `200 OK` with a JSON object: | Field | Type | Description | | ---------------------------------------- | ---------------------------------- | ------------------------------------------------ | | `object` | `"platform_system"` | | | `at` | date-time | | | `status` | one of `ok`, `warning`, `critical` | | | `jobs` | object | | | `jobs.status` | one of `ok`, `warning`, `critical` | | | `jobs.counts` | object | | | `jobs.dueQueued` | integer | | | `jobs.lagSeconds` | integer or null | How long the oldest due job has waited. | | `jobs.lapsedRunning` | integer | | | `jobs.deadByType` | array of object | | | `jobs.deadByType[].type` | string | | | `jobs.deadByType[].count` | integer | | | `jobs.dead` | array of object | | | `jobs.dead[].id` | `job_…` ID | | | `jobs.dead[].type` | string | | | `jobs.dead[].attempts` | integer | | | `jobs.dead[].maxAttempts` | integer | | | `jobs.dead[].lastError` | string or null | | | `jobs.dead[].finishedAt` | date-time or null | | | `jobs.dead[].createdAt` | date-time | | | `outbox` | object | | | `outbox.status` | one of `ok`, `warning`, `critical` | | | `outbox.pending` | integer | | | `outbox.lagSeconds` | integer or null | How long the oldest undispatched row has waited. | | `webhooks` | object | | | `webhooks.status` | one of `ok`, `warning`, `critical` | | | `webhooks.since` | date-time | | | `webhooks.total` | integer | | | `webhooks.byStatus` | object | | | `webhooks.failurePpm` | integer or null | | | `webhooks.failingEndpoints` | array of object | | | `webhooks.failingEndpoints[].org` | object or null | | | `webhooks.failingEndpoints[].orgId` | `org_…` ID | | | `webhooks.failingEndpoints[].brandId` | `brd_…` ID | | | `webhooks.failingEndpoints[].endpointId` | `we_…` ID | | | `webhooks.failingEndpoints[].livemode` | boolean | | | `webhooks.failingEndpoints[].failed` | integer | | | `webhooks.failingEndpoints[].total` | integer | | | `processors` | object | | | `processors.status` | one of `ok`, `warning`, `critical` | | | `processors.counts` | object | | | `processors.unhealthy` | array of object | | | `processors.unhealthy[].id` | `pcon_…` ID | | | `processors.unhealthy[].org` | object or null | | | `processors.unhealthy[].orgId` | `org_…` ID | | | `processors.unhealthy[].entityId` | `ent_…` ID | | | `processors.unhealthy[].livemode` | boolean | | | `processors.unhealthy[].processor` | string | | | `processors.unhealthy[].label` | string | | | `processors.unhealthy[].status` | string | | | `processors.unhealthy[].statusReason` | string or null | | | `processors.unhealthy[].lastCheckedAt` | date-time or null | | | `fx` | object | | | `fx.status` | one of `ok`, `stale`, `missing` | | | `fx.latestDate` | string or null | | | `fx.ageDays` | integer or null | | | `fx.fetchedAt` | date-time or null | | ## Examples ### One dead job and a degraded connection ```http GET /api/v1/platform/system Authorization: Bearer or_test_… ``` Response (`200`): ```json { "object": "platform_system", "at": "2026-11-03T09:00:00.000Z", "status": "critical", "jobs": { "status": "critical", "counts": { "queued": 3, "running": 1, "done": 18220, "dead": 1 }, "dueQueued": 1, "lagSeconds": 12, "lapsedRunning": 0, "deadByType": [ { "type": "send_email", "count": 1 } ], "dead": [ { "id": "job_01m5wvkry2exrtkrtdj4j17k3w", "type": "send_email", "attempts": 8, "maxAttempts": 8, "lastError": "Resend answered 422: invalid recipient", "finishedAt": "2026-11-03T08:40:12.000Z", "createdAt": "2026-11-03T06:10:00.000Z" } ] }, "outbox": { "status": "ok", "pending": 0, "lagSeconds": null }, "webhooks": { "status": "ok", "since": "2026-11-02T09:00:00.000Z", "total": 940, "byStatus": { "succeeded": 921, "failed": 7, "pending": 12 }, "failurePpm": 7543, "failingEndpoints": [ { "org": { "id": "org_01m5wvkry1e6w94sjxgme33fs5", "slug": "acme", "name": "Acme" }, "orgId": "org_01m5wvkry1e6w94sjxgme33fs5", "brandId": "brd_01m5wvkry1e6w94sjxgme33fsh", "endpointId": "we_01m5wvkry2exrtkrtdj4j17k3z", "livemode": true, "failed": 7, "total": 63 } ] }, "processors": { "status": "warning", "counts": { "active": 41, "degraded": 1, "disconnected": 0 }, "unhealthy": [ { "id": "pcon_01m5wvkry2exrtkrtdj4j17k3y", "org": { "id": "org_01m5wvkry1e6w94sjxgme33fs5", "slug": "acme", "name": "Acme" }, "orgId": "org_01m5wvkry1e6w94sjxgme33fs5", "entityId": "ent_01m5wvkry1e6w94sjxgme33fsf", "livemode": true, "processor": "stripe", "label": "Stripe (live)", "status": "degraded", "statusReason": "The restricted key lost the Refunds write permission.", "lastCheckedAt": "2026-11-03T08:00:00.000Z" } ] }, "fx": { "status": "ok", "latestDate": "2026-11-02", "ageDays": 1, "fetchedAt": "2026-11-02T15:31:07.000Z" } } ``` ## Errors | Code | HTTP status | When | What to do | | -------------------------------------------------------------------------------------- | ----------- | ------------------------------------------------------------------- | ------------------------------------------------------------------------------- | | [`permission_denied`](https://ownrecord.io/docs/reference/errors.md#permission_denied) | 403 | You aren't platform staff with read access to the platform console. | Ask an organization owner or admin for a role or scope that allows this action. | It can also return these [common errors](https://ownrecord.io/docs/reference.md#common-errors): [`validation_failed`](https://ownrecord.io/docs/reference/errors.md#validation_failed), [`api_version_unsupported`](https://ownrecord.io/docs/reference/errors.md#api_version_unsupported), [`authentication_required`](https://ownrecord.io/docs/reference/errors.md#authentication_required), [`api_key_invalid`](https://ownrecord.io/docs/reference/errors.md#api_key_invalid), [`resource_not_found`](https://ownrecord.io/docs/reference/errors.md#resource_not_found), [`dry_run_not_supported`](https://ownrecord.io/docs/reference/errors.md#dry_run_not_supported), [`rate_limited`](https://ownrecord.io/docs/reference/errors.md#rate_limited), [`internal_error`](https://ownrecord.io/docs/reference/errors.md#internal_error).