# Update a brand

> The brands.update operation: PATCH /api/v1/brands/{id} in the REST API and the brands_update tool in the MCP server.

Renames a brand or changes its slug, branding (logo, icon, colors, support email and URL, terms and privacy
URLs), statement descriptor or billing settings. Send only the fields to change; `null` clears an optional
value (for a billing setting: back to its default).

Billing settings: `dunning.retryOffsetsDays` (retries after a failed charge, days after the first failure,
default 1, 3, 5, 7), `dunning.finalAction` (`unpaid`, the default, or `canceled` after the last retry),
`entitlementGraceDays` (features stay on while past due, default 7), `sendInvoice.graceDays` (a send_invoice
invoice is overdue this many days after its due date, default 14), `cardExpiryReminders` (default on),
`pausedEntitlements` (paused subscriptions keep their features, default off) and `paymentBehavior` (default
for immediate changes invoiced to a card). They apply from the next step of each subscription.

Policies: `breakageRecognition` says when expired paid credits become breakage revenue: `at_expiry` (the
default) or `manual`, which holds them as expired credits until your finance team recognises them with a ledger
adjustment. It applies to credits that expire from then on. `disputeWalletFreeze` (default on) freezes the
customer's wallets when a dispute opens; a won dispute unfreezes the wallets it froze. `supportRefundLimits`
sets the most the support role may refund at once, per currency (100 of a currency without one; finance has no
limit). `taxIdUnavailable` says what a sale does when a business customer's tax ID couldn't be checked because
the register didn't answer (spec §9.1): `charge_as_b2c` (the default: tax is charged as for a consumer, and a
credit note can refund it once the ID validates) or `block` (the sale is refused with `tax_id_unavailable` until
the register answers). It applies to quotes from then on.

Customer portal (`portalSettings`): whether customers may switch plans (`allowPlanChanges`, along
`planChangeMatrix`: one row per price naming the prices it may switch to, in the same mode and currency; no row
means no switch), cancel (`allowCancel`, `cancelBehavior` `period_end` or `immediate`, `collectCancelReason`)
and change seats (`allowQuantityChanges`). The matrix is checked against the brand's prices and replaced whole.

Languages (`checkoutSettings.locales`): the brand's languages for hosted pages and customer emails, its default
first. A customer's own language and their browser's come first; the brand's default is the fallback.

A new slug changes the brand's checkout URLs; existing API keys keep working. The invoice series can't
change once set. Needs `brands:write` (organization owners and admins, or an API key with that scope).

## At a glance

- **REST:** `PATCH /api/v1/brands/{id}`
- **MCP tool:** `brands_update`
- **Operation ID:** `brands.update`
- **Scope:** Organization, or one of its legal entities or brands
- **Permission:** `brands:write`
- **Risk tier:** `write`
- **Dry run:** Supported (send `Ownrecord-Dry-Run: true`)
- **Idempotency:** `Idempotency-Key` optional
- **Modes:** Test and live
- **Authentication:** API key with the `brands:write` scope
- **Since:** M1

## Request

### Path parameters

| Field | Type       | Description |
| ----- | ---------- | ----------- |
| `id`  | `brd_…` ID |             |

### Body

A JSON object (`Content-Type: application/json`):

| Field                                      | Type                                                       | Required | Description                                                                                                                                                                                                                                                                                                                                                                       |
| ------------------------------------------ | ---------------------------------------------------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `name`                                     | string                                                     | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `slug`                                     | string                                                     | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding`                                 | object                                                     | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.logoUrl`                         | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.iconUrl`                         | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.primaryColor`                    | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.accentColor`                     | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.supportEmail`                    | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.supportUrl`                      | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.termsUrl`                        | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `branding.privacyUrl`                      | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `statementDescriptor`                      | string                                                     | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `statementDescriptorSuffix`                | string or null                                             | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `billingSettings`                          | object                                                     | No       | Billing settings; each field: a value sets it, null resets it to the default, absent leaves it.                                                                                                                                                                                                                                                                                   |
| `billingSettings.dunning`                  | object                                                     | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `billingSettings.dunning.retryOffsetsDays` | array of integer (1 to 60) or null                         | No       | Retries after a failed charge, in days after the first failure (strictly increasing).                                                                                                                                                                                                                                                                                             |
| `billingSettings.dunning.finalAction`      | one of `unpaid`, `canceled` or null                        | No       | After the last retry: `unpaid` (kept, features off) or `canceled`.                                                                                                                                                                                                                                                                                                                |
| `billingSettings.entitlementGraceDays`     | integer (0 to 60) or null                                  | No       | While past due, features stay on for this many days after the failure.                                                                                                                                                                                                                                                                                                            |
| `billingSettings.sendInvoice`              | object                                                     | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `billingSettings.sendInvoice.graceDays`    | integer (0 to 90) or null                                  | No       | A send_invoice invoice is overdue this many days after its due date.                                                                                                                                                                                                                                                                                                              |
| `billingSettings.cardExpiryReminders`      | boolean or null                                            | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `billingSettings.pausedEntitlements`       | boolean or null                                            | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `billingSettings.paymentBehavior`          | one of `allow_incomplete`, `pending_if_incomplete` or null | No       |                                                                                                                                                                                                                                                                                                                                                                                   |
| `policies`                                 | object                                                     | No       | Accounting policies; each field: a value sets it, null resets it to the default, absent leaves it.                                                                                                                                                                                                                                                                                |
| `policies.breakageRecognition`             | one of `at_expiry`, `manual` or null                       | No       | When expired paid credits become breakage revenue: `at_expiry` (the default) or `manual` (held as expired credits until finance recognises them with a ledger adjustment). null resets it to the default.                                                                                                                                                                         |
| `policies.supportRefundLimits`             | array of object or null                                    | No       | The most the support role may refund at once, one amount per currency (finance has no limit). A currency without one has the default of 100 of it (100.00 EUR). The list replaces the brand's; null removes them all.                                                                                                                                                             |
| `policies.disputeWalletFreeze`             | boolean or null                                            | No       | Freeze the customer's wallets when a dispute opens (default true); a won dispute unfreezes them. null resets it to the default.                                                                                                                                                                                                                                                   |
| `policies.taxIdUnavailable`                | one of `charge_as_b2c`, `block` or null                    | No       | What a sale does when the customer's tax ID couldn't be checked because the register (VIES, HMRC, the Swiss UID register) didn't answer: `charge_as_b2c` (the default: tax is charged as for a consumer; a credit note can refund it once the ID validates) or `block` (the sale is refused with `tax_id_unavailable` until the register answers). null resets it to the default. |
| `portalSettings`                           | object                                                     | No       | The customer portal's settings; send only what changes.                                                                                                                                                                                                                                                                                                                           |
| `portalSettings.allowPlanChanges`          | boolean                                                    | No       | Customers may switch plans in the portal, along `planChangeMatrix`.                                                                                                                                                                                                                                                                                                               |
| `portalSettings.planChangeMatrix`          | array of object or null                                    | No       | Replaces the whole matrix; null or an empty list removes it (no plan switch in the portal).                                                                                                                                                                                                                                                                                       |
| `portalSettings.allowCancel`               | boolean                                                    | No       | Customers may cancel in the portal.                                                                                                                                                                                                                                                                                                                                               |
| `portalSettings.cancelBehavior`            | one of `period_end`, `immediate`                           | No       | `period_end` (default: it runs to the end of the paid period) or `immediate`.                                                                                                                                                                                                                                                                                                     |
| `portalSettings.collectCancelReason`       | boolean                                                    | No       | Ask why the customer cancels.                                                                                                                                                                                                                                                                                                                                                     |
| `portalSettings.allowQuantityChanges`      | boolean                                                    | No       | Customers may change seats of licensed items.                                                                                                                                                                                                                                                                                                                                     |
| `checkoutSettings`                         | object                                                     | No       | Hosted page settings; send only what changes.                                                                                                                                                                                                                                                                                                                                     |
| `checkoutSettings.locales`                 | array of one of `en`, `de`, `fr`, `hr`, `it`, `es`         | No       | The brand's languages for hosted pages and customer emails, its default first (en, de, fr, hr, it, es). A default, not a restriction: a customer's own language still comes first.                                                                                                                                                                                                |

## Response

`200 OK` with a JSON object:

| Field                                           | Type                                               | Description                                                                                                         |
| ----------------------------------------------- | -------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------- |
| `id`                                            | `brd_…` ID                                         |                                                                                                                     |
| `object`                                        | `"brand"`                                          |                                                                                                                     |
| `orgId`                                         | `org_…` ID                                         |                                                                                                                     |
| `entityId`                                      | `ent_…` ID                                         |                                                                                                                     |
| `slug`                                          | string                                             |                                                                                                                     |
| `name`                                          | string                                             |                                                                                                                     |
| `status`                                        | one of `draft`, `test_only`, `live`, `suspended`   |                                                                                                                     |
| `isPlatformBrand`                               | boolean                                            |                                                                                                                     |
| `branding`                                      | object                                             |                                                                                                                     |
| `branding.logoUrl`                              | string or null                                     |                                                                                                                     |
| `branding.iconUrl`                              | string or null                                     |                                                                                                                     |
| `branding.primaryColor`                         | string or null                                     |                                                                                                                     |
| `branding.accentColor`                          | string or null                                     |                                                                                                                     |
| `branding.supportEmail`                         | string or null                                     |                                                                                                                     |
| `branding.supportUrl`                           | string or null                                     |                                                                                                                     |
| `branding.termsUrl`                             | string or null                                     |                                                                                                                     |
| `branding.privacyUrl`                           | string or null                                     |                                                                                                                     |
| `statementDescriptor`                           | string                                             |                                                                                                                     |
| `statementDescriptorSuffix`                     | string or null                                     |                                                                                                                     |
| `invoiceSeries`                                 | object                                             |                                                                                                                     |
| `invoiceSeries.invoice`                         | string                                             |                                                                                                                     |
| `invoiceSeries.creditNote`                      | string                                             |                                                                                                                     |
| `billingSettings`                               | object                                             |                                                                                                                     |
| `billingSettings.dunning`                       | object                                             |                                                                                                                     |
| `billingSettings.dunning.retryOffsetsDays`      | array of integer                                   |                                                                                                                     |
| `billingSettings.dunning.finalAction`           | one of `unpaid`, `canceled`                        |                                                                                                                     |
| `billingSettings.entitlementGraceDays`          | integer                                            |                                                                                                                     |
| `billingSettings.sendInvoice`                   | object                                             |                                                                                                                     |
| `billingSettings.sendInvoice.graceDays`         | integer                                            |                                                                                                                     |
| `billingSettings.cardExpiryReminders`           | boolean                                            |                                                                                                                     |
| `billingSettings.pausedEntitlements`            | boolean                                            |                                                                                                                     |
| `billingSettings.paymentBehavior`               | one of `allow_incomplete`, `pending_if_incomplete` |                                                                                                                     |
| `policies`                                      | object                                             |                                                                                                                     |
| `policies.breakageRecognition`                  | one of `at_expiry`, `manual`                       | `at_expiry` (the default) or `manual` (held as expired credits until recognised).                                   |
| `policies.supportRefundLimits`                  | array of object                                    | The support role's refund limit per currency (M8); a currency not listed has the default of 100 of it.              |
| `policies.supportRefundLimits[].amount`         | string                                             | Integer micros as a string.                                                                                         |
| `policies.supportRefundLimits[].currency`       | string                                             |                                                                                                                     |
| `policies.disputeWalletFreeze`                  | boolean                                            | Freeze the customer's wallets when a dispute opens (default true; §19.2, M8).                                       |
| `policies.taxIdUnavailable`                     | one of `charge_as_b2c`, `block`                    | What a sale does when a tax ID couldn't be checked (§9.1 step 1; M13): `charge_as_b2c` (the default) or `block`.    |
| `portalSettings`                                | object                                             |                                                                                                                     |
| `portalSettings.allowPlanChanges`               | boolean                                            | Customers may switch plans along `planChangeMatrix` (no row: no switch).                                            |
| `portalSettings.planChangeMatrix`               | array of object                                    | One row per price: a subscription item on `fromPriceId` may switch to any of `toPriceIds` (same mode and currency). |
| `portalSettings.planChangeMatrix[].fromPriceId` | `price_…` ID                                       |                                                                                                                     |
| `portalSettings.planChangeMatrix[].toPriceIds`  | array of `price_…` ID                              |                                                                                                                     |
| `portalSettings.allowCancel`                    | boolean                                            | Customers may cancel their subscriptions.                                                                           |
| `portalSettings.cancelBehavior`                 | one of `period_end`, `immediate`                   | A portal cancellation ends the subscription at the period end (default) or at once.                                 |
| `portalSettings.collectCancelReason`            | boolean                                            | The portal asks why the customer cancels.                                                                           |
| `portalSettings.allowQuantityChanges`           | boolean                                            | Customers may change the quantity (seats) of licensed items.                                                        |
| `checkoutSettings`                              | object                                             |                                                                                                                     |
| `checkoutSettings.locales`                      | array of string                                    | The brand's languages, its default first. A default, not a restriction: a customer's own language comes first.      |
| `checkoutSettings.collectPhone`                 | boolean                                            |                                                                                                                     |
| `checkoutSettings.requireBusinessDetails`       | one of `auto`, `always`, `never`                   |                                                                                                                     |
| `createdAt`                                     | date-time                                          |                                                                                                                     |
| `updatedAt`                                     | date-time                                          |                                                                                                                     |

## Examples

### Set the support email and legal links

```http
PATCH /api/v1/brands/brd_01m4tx5nj8emwbyf7y9vcf47x4
Authorization: Bearer or_test_…
Content-Type: application/json

{
  "branding": {
    "supportEmail": "help@acme.example",
    "termsUrl": "https://acme.example/terms",
    "privacyUrl": "https://acme.example/privacy"
  }
}
```

Response (`200`):

```json
{
  "id": "brd_01m4tx5nj8emwbyf7y9vcf47x4",
  "object": "brand",
  "orgId": "org_01m4tx5nj7ekd958x53w4bntcg",
  "entityId": "ent_01m4tx5nj8emwbyf7y9vcf47x2",
  "slug": "acme-app",
  "name": "Acme App",
  "status": "test_only",
  "isPlatformBrand": false,
  "branding": {
    "logoUrl": null,
    "iconUrl": null,
    "primaryColor": null,
    "accentColor": null,
    "supportEmail": "help@acme.example",
    "supportUrl": null,
    "termsUrl": "https://acme.example/terms",
    "privacyUrl": "https://acme.example/privacy"
  },
  "statementDescriptor": "ACME APP",
  "statementDescriptorSuffix": null,
  "invoiceSeries": {
    "invoice": "ACM",
    "creditNote": "ACM-CN"
  },
  "billingSettings": {
    "dunning": {
      "retryOffsetsDays": [1, 3, 5, 7],
      "finalAction": "unpaid"
    },
    "entitlementGraceDays": 7,
    "sendInvoice": {
      "graceDays": 14
    },
    "cardExpiryReminders": true,
    "pausedEntitlements": false,
    "paymentBehavior": "allow_incomplete"
  },
  "policies": {
    "breakageRecognition": "at_expiry",
    "supportRefundLimits": [],
    "disputeWalletFreeze": true,
    "taxIdUnavailable": "charge_as_b2c"
  },
  "portalSettings": {
    "allowPlanChanges": true,
    "planChangeMatrix": [],
    "allowCancel": true,
    "cancelBehavior": "period_end",
    "collectCancelReason": true,
    "allowQuantityChanges": false
  },
  "checkoutSettings": {
    "locales": ["en", "hr"],
    "collectPhone": false,
    "requireBusinessDetails": "auto"
  },
  "createdAt": "2026-10-13T12:00:00.000Z",
  "updatedAt": "2026-10-14T09:30:00.000Z"
}
```

### Cancel after the last of three retries

```http
PATCH /api/v1/brands/brd_01m4tx5nj8emwbyf7y9vcf47x4
Authorization: Bearer or_test_…
Content-Type: application/json

{
  "billingSettings": {
    "dunning": {
      "retryOffsetsDays": [
        2,
        4,
        7
      ],
      "finalAction": "canceled"
    }
  }
}
```

Response (`200`):

```json
{
  "id": "brd_01m4tx5nj8emwbyf7y9vcf47x4",
  "object": "brand",
  "orgId": "org_01m4tx5nj7ekd958x53w4bntcg",
  "entityId": "ent_01m4tx5nj8emwbyf7y9vcf47x2",
  "slug": "acme-app",
  "name": "Acme App",
  "status": "test_only",
  "isPlatformBrand": false,
  "branding": {
    "logoUrl": null,
    "iconUrl": null,
    "primaryColor": null,
    "accentColor": null,
    "supportEmail": null,
    "supportUrl": null,
    "termsUrl": null,
    "privacyUrl": null
  },
  "statementDescriptor": "ACME APP",
  "statementDescriptorSuffix": null,
  "invoiceSeries": {
    "invoice": "ACM",
    "creditNote": "ACM-CN"
  },
  "billingSettings": {
    "dunning": {
      "retryOffsetsDays": [2, 4, 7],
      "finalAction": "canceled"
    },
    "entitlementGraceDays": 7,
    "sendInvoice": {
      "graceDays": 14
    },
    "cardExpiryReminders": true,
    "pausedEntitlements": false,
    "paymentBehavior": "allow_incomplete"
  },
  "policies": {
    "breakageRecognition": "at_expiry",
    "supportRefundLimits": [],
    "disputeWalletFreeze": true,
    "taxIdUnavailable": "charge_as_b2c"
  },
  "portalSettings": {
    "allowPlanChanges": true,
    "planChangeMatrix": [],
    "allowCancel": true,
    "cancelBehavior": "period_end",
    "collectCancelReason": true,
    "allowQuantityChanges": false
  },
  "checkoutSettings": {
    "locales": ["en", "hr"],
    "collectPhone": false,
    "requireBusinessDetails": "auto"
  },
  "createdAt": "2026-10-13T12:00:00.000Z",
  "updatedAt": "2026-10-14T09:30:00.000Z"
}
```

### Hold expired credits until finance recognises the breakage

```http
PATCH /api/v1/brands/brd_01m4tx5nj8emwbyf7y9vcf47x4
Authorization: Bearer or_test_…
Content-Type: application/json

{
  "policies": {
    "breakageRecognition": "manual"
  }
}
```

Response (`200`):

```json
{
  "id": "brd_01m4tx5nj8emwbyf7y9vcf47x4",
  "object": "brand",
  "orgId": "org_01m4tx5nj7ekd958x53w4bntcg",
  "entityId": "ent_01m4tx5nj8emwbyf7y9vcf47x2",
  "slug": "acme-app",
  "name": "Acme App",
  "status": "test_only",
  "isPlatformBrand": false,
  "branding": {
    "logoUrl": null,
    "iconUrl": null,
    "primaryColor": null,
    "accentColor": null,
    "supportEmail": null,
    "supportUrl": null,
    "termsUrl": null,
    "privacyUrl": null
  },
  "statementDescriptor": "ACME APP",
  "statementDescriptorSuffix": null,
  "invoiceSeries": {
    "invoice": "ACM",
    "creditNote": "ACM-CN"
  },
  "billingSettings": {
    "dunning": {
      "retryOffsetsDays": [1, 3, 5, 7],
      "finalAction": "unpaid"
    },
    "entitlementGraceDays": 7,
    "sendInvoice": {
      "graceDays": 14
    },
    "cardExpiryReminders": true,
    "pausedEntitlements": false,
    "paymentBehavior": "allow_incomplete"
  },
  "policies": {
    "breakageRecognition": "manual",
    "supportRefundLimits": [],
    "disputeWalletFreeze": true,
    "taxIdUnavailable": "charge_as_b2c"
  },
  "portalSettings": {
    "allowPlanChanges": true,
    "planChangeMatrix": [],
    "allowCancel": true,
    "cancelBehavior": "period_end",
    "collectCancelReason": true,
    "allowQuantityChanges": false
  },
  "checkoutSettings": {
    "locales": ["en", "hr"],
    "collectPhone": false,
    "requireBusinessDetails": "auto"
  },
  "createdAt": "2026-10-13T12:00:00.000Z",
  "updatedAt": "2026-10-14T09:30:00.000Z"
}
```

### Refuse sales while a business customer's tax ID can't be checked

```http
PATCH /api/v1/brands/brd_01m4tx5nj8emwbyf7y9vcf47x4
Authorization: Bearer or_test_…
Content-Type: application/json

{
  "policies": {
    "taxIdUnavailable": "block"
  }
}
```

Response (`200`):

```json
{
  "id": "brd_01m4tx5nj8emwbyf7y9vcf47x4",
  "object": "brand",
  "orgId": "org_01m4tx5nj7ekd958x53w4bntcg",
  "entityId": "ent_01m4tx5nj8emwbyf7y9vcf47x2",
  "slug": "acme-app",
  "name": "Acme App",
  "status": "test_only",
  "isPlatformBrand": false,
  "branding": {
    "logoUrl": null,
    "iconUrl": null,
    "primaryColor": null,
    "accentColor": null,
    "supportEmail": null,
    "supportUrl": null,
    "termsUrl": null,
    "privacyUrl": null
  },
  "statementDescriptor": "ACME APP",
  "statementDescriptorSuffix": null,
  "invoiceSeries": {
    "invoice": "ACM",
    "creditNote": "ACM-CN"
  },
  "billingSettings": {
    "dunning": {
      "retryOffsetsDays": [1, 3, 5, 7],
      "finalAction": "unpaid"
    },
    "entitlementGraceDays": 7,
    "sendInvoice": {
      "graceDays": 14
    },
    "cardExpiryReminders": true,
    "pausedEntitlements": false,
    "paymentBehavior": "allow_incomplete"
  },
  "policies": {
    "breakageRecognition": "at_expiry",
    "supportRefundLimits": [],
    "disputeWalletFreeze": true,
    "taxIdUnavailable": "block"
  },
  "portalSettings": {
    "allowPlanChanges": true,
    "planChangeMatrix": [],
    "allowCancel": true,
    "cancelBehavior": "period_end",
    "collectCancelReason": true,
    "allowQuantityChanges": false
  },
  "checkoutSettings": {
    "locales": ["en", "hr"],
    "collectPhone": false,
    "requireBusinessDetails": "auto"
  },
  "createdAt": "2026-10-13T12:00:00.000Z",
  "updatedAt": "2026-10-14T09:30:00.000Z"
}
```

### Let support refund up to €250 at once

```http
PATCH /api/v1/brands/brd_01m4tx5nj8emwbyf7y9vcf47x4
Authorization: Bearer or_test_…
Content-Type: application/json

{
  "policies": {
    "supportRefundLimits": [
      {
        "amount": "250000000",
        "currency": "EUR"
      }
    ]
  }
}
```

Response (`200`):

```json
{
  "id": "brd_01m4tx5nj8emwbyf7y9vcf47x4",
  "object": "brand",
  "orgId": "org_01m4tx5nj7ekd958x53w4bntcg",
  "entityId": "ent_01m4tx5nj8emwbyf7y9vcf47x2",
  "slug": "acme-app",
  "name": "Acme App",
  "status": "test_only",
  "isPlatformBrand": false,
  "branding": {
    "logoUrl": null,
    "iconUrl": null,
    "primaryColor": null,
    "accentColor": null,
    "supportEmail": null,
    "supportUrl": null,
    "termsUrl": null,
    "privacyUrl": null
  },
  "statementDescriptor": "ACME APP",
  "statementDescriptorSuffix": null,
  "invoiceSeries": {
    "invoice": "ACM",
    "creditNote": "ACM-CN"
  },
  "billingSettings": {
    "dunning": {
      "retryOffsetsDays": [1, 3, 5, 7],
      "finalAction": "unpaid"
    },
    "entitlementGraceDays": 7,
    "sendInvoice": {
      "graceDays": 14
    },
    "cardExpiryReminders": true,
    "pausedEntitlements": false,
    "paymentBehavior": "allow_incomplete"
  },
  "policies": {
    "breakageRecognition": "at_expiry",
    "supportRefundLimits": [
      {
        "amount": "250000000",
        "currency": "EUR"
      }
    ],
    "disputeWalletFreeze": true,
    "taxIdUnavailable": "charge_as_b2c"
  },
  "portalSettings": {
    "allowPlanChanges": true,
    "planChangeMatrix": [],
    "allowCancel": true,
    "cancelBehavior": "period_end",
    "collectCancelReason": true,
    "allowQuantityChanges": false
  },
  "checkoutSettings": {
    "locales": ["en", "hr"],
    "collectPhone": false,
    "requireBusinessDetails": "auto"
  },
  "createdAt": "2026-10-13T12:00:00.000Z",
  "updatedAt": "2026-10-14T09:30:00.000Z"
}
```

### Let customers switch between Basic and Pro in the portal

```http
PATCH /api/v1/brands/brd_01m4tx5nj8emwbyf7y9vcf47x4
Authorization: Bearer or_test_…
Content-Type: application/json

{
  "portalSettings": {
    "allowPlanChanges": true,
    "planChangeMatrix": [
      {
        "fromPriceId": "price_01m4tx5nj8emwbyf7y9vcf47xc",
        "toPriceIds": [
          "price_01m4tx5nj8emwbyf7y9vcf47xd"
        ]
      },
      {
        "fromPriceId": "price_01m4tx5nj8emwbyf7y9vcf47xd",
        "toPriceIds": [
          "price_01m4tx5nj8emwbyf7y9vcf47xc"
        ]
      }
    ],
    "collectCancelReason": true
  },
  "checkoutSettings": {
    "locales": [
      "de",
      "en"
    ]
  }
}
```

Response (`200`):

```json
{
  "id": "brd_01m4tx5nj8emwbyf7y9vcf47x4",
  "object": "brand",
  "orgId": "org_01m4tx5nj7ekd958x53w4bntcg",
  "entityId": "ent_01m4tx5nj8emwbyf7y9vcf47x2",
  "slug": "acme-app",
  "name": "Acme App",
  "status": "test_only",
  "isPlatformBrand": false,
  "branding": {
    "logoUrl": null,
    "iconUrl": null,
    "primaryColor": null,
    "accentColor": null,
    "supportEmail": null,
    "supportUrl": null,
    "termsUrl": null,
    "privacyUrl": null
  },
  "statementDescriptor": "ACME APP",
  "statementDescriptorSuffix": null,
  "invoiceSeries": {
    "invoice": "ACM",
    "creditNote": "ACM-CN"
  },
  "billingSettings": {
    "dunning": {
      "retryOffsetsDays": [1, 3, 5, 7],
      "finalAction": "unpaid"
    },
    "entitlementGraceDays": 7,
    "sendInvoice": {
      "graceDays": 14
    },
    "cardExpiryReminders": true,
    "pausedEntitlements": false,
    "paymentBehavior": "allow_incomplete"
  },
  "policies": {
    "breakageRecognition": "at_expiry",
    "supportRefundLimits": [],
    "disputeWalletFreeze": true,
    "taxIdUnavailable": "charge_as_b2c"
  },
  "portalSettings": {
    "allowPlanChanges": true,
    "planChangeMatrix": [
      {
        "fromPriceId": "price_01m4tx5nj8emwbyf7y9vcf47xc",
        "toPriceIds": ["price_01m4tx5nj8emwbyf7y9vcf47xd"]
      },
      {
        "fromPriceId": "price_01m4tx5nj8emwbyf7y9vcf47xd",
        "toPriceIds": ["price_01m4tx5nj8emwbyf7y9vcf47xc"]
      }
    ],
    "allowCancel": true,
    "cancelBehavior": "period_end",
    "collectCancelReason": true,
    "allowQuantityChanges": false
  },
  "checkoutSettings": {
    "locales": ["de", "en"],
    "collectPhone": false,
    "requireBusinessDetails": "auto"
  },
  "createdAt": "2026-10-13T12:00:00.000Z",
  "updatedAt": "2026-10-14T09:30:00.000Z"
}
```

## Errors

| Code                                                                                     | HTTP status | When                                                                                                                                                                                                                         | What to do                                                                                                                     |
| ---------------------------------------------------------------------------------------- | ----------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| [`validation_failed`](https://ownrecord.io/docs/reference/errors.md#validation_failed)   | 400         | No field to change was sent, or one is malformed; or a plan-change matrix row names a price that isn't the brand's recurring licensed price, an archived target, or a target in another mode or currency (`details.issues`). | Fix the fields listed in `details.issues` and send the request again.                                                          |
| [`slug_invalid`](https://ownrecord.io/docs/reference/errors.md#slug_invalid)             | 400         | The slug has the wrong format or is a reserved word.                                                                                                                                                                         | Choose a slug such as `acme` or `acme-app`. Reserved words such as `api`, `console` and `docs` can't be used.                  |
| [`slug_taken`](https://ownrecord.io/docs/reference/errors.md#slug_taken)                 | 409         | Another brand already uses this slug.                                                                                                                                                                                        | Choose another slug. Organization and brand slugs are unique across Ownrecord; entity slugs are unique within an organization. |
| [`resource_not_found`](https://ownrecord.io/docs/reference/errors.md#resource_not_found) | 404         | No brand with this ID is visible to the request.                                                                                                                                                                             | Check the ID and that your credentials are scoped to the right organization, entity, brand and mode.                           |
| [`version_conflict`](https://ownrecord.io/docs/reference/errors.md#version_conflict)     | 409         | The brand changed at the same time; retry.                                                                                                                                                                                   | Fetch the object again and retry the change.                                                                                   |
| [`permission_denied`](https://ownrecord.io/docs/reference/errors.md#permission_denied)   | 403         | You can't change brands here.                                                                                                                                                                                                | Ask an organization owner or admin for a role or scope that allows this action.                                                |

It can also return these [common errors](https://ownrecord.io/docs/reference.md#common-errors): [`api_version_unsupported`](https://ownrecord.io/docs/reference/errors.md#api_version_unsupported), [`invalid_json`](https://ownrecord.io/docs/reference/errors.md#invalid_json), [`unsupported_media_type`](https://ownrecord.io/docs/reference/errors.md#unsupported_media_type), [`authentication_required`](https://ownrecord.io/docs/reference/errors.md#authentication_required), [`api_key_invalid`](https://ownrecord.io/docs/reference/errors.md#api_key_invalid), [`idempotency_key_reused`](https://ownrecord.io/docs/reference/errors.md#idempotency_key_reused), [`idempotency_in_progress`](https://ownrecord.io/docs/reference/errors.md#idempotency_in_progress), [`approval_required`](https://ownrecord.io/docs/reference/errors.md#approval_required), [`approval_rejected`](https://ownrecord.io/docs/reference/errors.md#approval_rejected), [`approval_expired`](https://ownrecord.io/docs/reference/errors.md#approval_expired), [`stale_approval`](https://ownrecord.io/docs/reference/errors.md#stale_approval), [`approval_policy_denied`](https://ownrecord.io/docs/reference/errors.md#approval_policy_denied), [`rate_limited`](https://ownrecord.io/docs/reference/errors.md#rate_limited), [`internal_error`](https://ownrecord.io/docs/reference/errors.md#internal_error).
